Start with the task
List the task, the hours when it must happen, the role assigned to it, and the sign that coverage is failing. A queue, idle station, empty shelf, or unserved opening hour is a useful observation.
Test one handoff
For headquarters work, identify which management task is taking time away from the businesses. Group related work and test one handoff at a time.
Do not turn a roster into a rule
Community examples can raise a staffing question, but they do not establish a current-build wage, skill requirement, desk count, or office layout.

